Frequently Asked Questions

Everything you need to know about HAYA performance gear.

What is the typical shipping time for HAYA orders?

We process orders within 24 hours. Domestic standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring your chest and waist to compare against our performance-fit dimensions for the best athletic experience.

What is your return policy for worn athletic apparel?

For hygiene reasons, we only accept returns on items that are unworn, unwashed, and still have original tags attached within 30 days of purchase.

Does HAYA offer international shipping?

Yes, we ship our sports gear globally. Shipping costs and delivery timelines vary by country and are calculated at checkout.

Are your fabrics moisture-wicking and squat-proof?

Absolutely. HAYA uses premium double-brushed fabrics engineered for high-intensity training, ensuring complete opacity (squat-proof) and advanced moisture-wicking technology.

How should I wash my HAYA gear to maintain its quality?

To preserve technical fibers, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach.